We would like to take this opportunity to recognize ans acknowledge the outstanding professional and individualized attention that Mrs. Dianna Dorn rendered us during our tours and selection of homes. The office was always very busy with many potential customers desirous of numerous details and basic information, quite often all at the same time. Dianna was quite effective at satisfying everyone’s requests in courteous professional manner. Dianna knowledge and attention to detail, coupled with her friendly attitude was quite obvious to all. Even though we were out of town a lot, she made every effort to keep us updated on the progress, closing dates and more.Dianna is excellent in public relations, and her extensive knowledge of homes creates a feeling of confidence for home buyers. A company has one chance to make a good first impression. Dianna conveyed a sense of quality where the builder stands behind it’s product, she is an excellent representative. We visited many developments and no one had a representative as effective as Dianna Dorn.